Washington, D.C., USA
May 2, 2023
President Ferdinand R. Marcos Jr. concluded his third day of visit to Washington, D.C. by holding discussions with several executives of Atento, Analog Devices and UHG/Optum in separate meetings.
Atento, one of the top 5 customer relationship management and business process outsourcing (BPO) in the world with operations in 17 countries and employing more than 150,000 individuals, will be setting up its first call center in the Philippines located at the Iloilo Business Park in Iloilo City. It is projected to bring in PhP24 million in investment, provide employment to around 554 workers in the first year and 665 workers in the second year.
Analog Devices, Inc. is a global semiconductor leader that combines analog, digital and software technologies into solutions that help drive advancements in digitized factories, mobility, digital healthcare, combat climate change, and connect humans and the world. It has approximately 25,000 people globally working alongside 125,000 global customers.
Meanwhile, United Health Group’s (UHG)/Optum has committed to investing some US$800 million in its medical BPO in the Philippines as it looks to broaden its operations. The facility is set to employ some 1,500 Filipinos. Its current operations in the country include a broad range of healthcare information management services such as clinical, revenue cycle management, pharmacy services and benefit management, payment integrity, quality and risk adjustment, technology and other services delivered across voice, non-voice and blended processes.
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